Comfy king size bed. Nice ocean view. Lovely room set up. Excellent location near the main strip of shops. Staff very friendly and helpful. I'd definitely stay again. Spa pool was great to sit in at night.
Iona
november 2023
room was amazing, view was amazing
Kate
augustus 2024
We were given a room with an exceptional view, room (3107 Executive Spa King room with Ocean view), for our week long stay. if you're looking for views, this is the room you want. Bed is comfy, mini bar/fridge stocked daily free of charge. Only downside was we don't drink alcohol and asked for sugar free coke instead for the mini fridge, but they had none, no biggie really. The spa bath was lovely..very deep, and oh so nice. Michael our Concierge was amazing, friendly, bubbly and made us feel so welcome. And if you like cocktails the attached Cafe does really nice ones! The elevators were really quick up to the 31st floor too.. no waiting at all except after brekky which is understandable..but still only a few minutes ☺️
Kevin
februari 2025
Breakfast was fantastic. Location was excellent. Reception, staff and service managers were fantastic and extremely friendly and helpful.
Lishi
januari 2025
I didn't realise I'd booked a room where it could accommodate 4 people at least. There were 2 single beds when I entered the room, thinking it wasn't the right room! However, as I ventured to the right side, I saw my queen-sized bed and was delighted! Love the house slippers (upon request). The location is great as I could walk to the famous beach and had a walk before heading to the airport!
Sheow
maart 2025
Was on floor 32 and 31 with mountain view and loved it perfect view of the main street and surrounding city also got to watch the victims of the slingshot across the road and all the lights from neighboring buildings old building an old bathroom set up but will definitely returnstaff were amazing very helpful
James
oktober 2024
Location was amazing, so close to everything. Room was big enough for our needs and the fridge was super useful for chilling our water and food items. Parking was convenient and having the supermarket just downstairs was very helpful. All staff we interacted with were so friendly and helpful and all the kids christmas activities were very kind and cute to see being offered.
Lawry
januari 2025
We stayed at Novotel during the peak Dec holidays. The hotel is very conveniently located near Surfers Paradise. The staff was helpful and gave us an early check in. The room was spacious with a great view of the sunset. I read some reviews previously about people having issues with the lift however we did not face any issue although we were on the 28th floor. There was not much waiting. The breakfast buffet was very good with elaborate options (continental menu). Overall I am happy and would come again.
Sonika
december 2024
Location was excellent close to the main attractions. Close to the beach and with walk able distances to everything. The room was nice but we were expecting something a little higher due to the cost but overall the room was comfortable, clean and lighting was so nice. The view was View was decent. But not the best But my partner would have like a better view.
Caroline
december 2024
Close to the beach, clean , lovely staff, room was good size and easy to navigate for us, the door to the balcony was safe to use with young kids.
Sydney
september 2024